If we were to compare traditional banking to an old essay, then artificial intelligence (AI) and blockchain would be the vibrant and innovative youngsters that are pushing this essay into a new era. Two technologies that might have seemed straight out of a science fiction novel a decade ago are now redefining the banking landscape....
Introduction to the New Era: Generative AI and Banking Generative Artificial Intelligence (AI) has revolutionized industries far and wide, presenting new opportunities, driving innovation, and redefining paradigms. The banking sector, a cornerstone of global economies, is no exception. The introduction of generative AI in banking has not just enhanced efficiency but also reimagined customer experience...
At a time when trust in banking is at its lowest, reinventing banking has become imperative. With disillusionment among private and corporate customers globally, a new vision for banking is needed. This vision must not only cater to the interests of shareholders, but must align directly with the needs and aspirations of customers. Relationship banking:...
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